Patient News
Caring for You
AEDimhs is a recently established eating disorder service accessible to you via your local GP and associated community services. The service assess and treats adults whose eating problems are impacting on their daily lives. This may be a new problem or one that they have been struggling with for some time.
Caring for You - Information Leaflet
Are You a Carer?
Our service helps carers as well as the people they are supporting. When we receive a request for support for a person with an eating disorder, we draw up an individual care plan to help them work towards recovery. Carers are central to the success of a care plan, so we also offer a range of advice and information for carers as part of the assessment process. As a carer, you will be advised how you can access help and you are able to request support directly from us at any time.
Caring for You
AEDimhs is a recently established eating disorder service accessible to you via your local GP and associated community services. The service assess and treats adults whose eating problems are impacting on their daily lives. This may be a new problem or one that they have been struggling with for some time.
Caring for You - Information Leaflet
Are You a Carer?
Our service helps carers as well as the people they are supporting. When we receive a request for support for a person with an eating disorder, we draw up an individual care plan to help them work towards recovery. Carers are central to the success of a care plan, so we also offer a range of advice and information for carers as part of the assessment process. As a carer, you will be advised how you can access help and you are able to request support directly from us at any time.
Frimley Health and Care is helping residents with long term health conditions to live their lives with confidence from the comfort of their own home.
The remote monitoring service enables people to regularly share their health readings, such as their symptoms and blood pressure, with a Digital Health Team. This team of healthcare professionals can spot any changes and offer clinical advice and further support when needed.
In the past we had to wait for you to tell your care professional that you need help. Now, professionals can combine their clinical expertise with the information in your shared care record to proactively offer help such as remote monitoring.
For more information on how we use your information visit https://www.frimleyhealthandcare.org.uk/about-us/connected-care/
Frimley Health and Care is helping residents with long term health conditions to live their lives with confidence from the comfort of their own home.
The remote monitoring service enables people to regularly share their health readings, such as their symptoms and blood pressure, with a Digital Health Team. This team of healthcare professionals can spot any changes and offer clinical advice and further support when needed.
In the past we had to wait for you to tell your care professional that you need help. Now, professionals can combine their clinical expertise with the information in your shared care record to proactively offer help such as remote monitoring.
For more information on how we use your information visit https://www.frimleyhealthandcare.org.uk/about-us/connected-care/
Welcome to Park House Surgery's new website, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, COVID changes, vaccine news and latest news.
Welcome to Park House Surgery's new website, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, COVID changes, vaccine news and latest news.
There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:
o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or
o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:
South East Complaints Hub
NHS Frimley ICB
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire
GU11 1AY
Phone number: 0300 561 0290
Email address: frimleyicb.southeastcomplaints@nhs.net
As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.
Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.
Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.
Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.
There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:
o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or
o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.
After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:
South East Complaints Hub
NHS Frimley ICB
Aldershot Centre for Health
Hospital Hill
Aldershot
Hampshire
GU11 1AY
Phone number: 0300 561 0290
Email address: frimleyicb.southeastcomplaints@nhs.net
As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.
Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.
Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.
Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.
Please click the link below to download the NHS App.
Please click the link below to download the NHS App.
Park House Surgery will be working jointly with Lightwater Surgery on a rota basis to provide GP and Practice Nurse appointments in the evening, Monday to Friday, until 8pm. Patients of all participating practices may be able to make an evening appointment at one of the surgeries. Note – this does not mean that our phone lines are open until 8pm every evening but a message will be available with the appropriate information.
DOCTORS WORK A ROLLING SHIFT SYSTEM TO ENABLE GOOD COVER FOR THE PRACTICE THROUGH THE WEEK.
Park House Surgery will be working jointly with Lightwater Surgery on a rota basis to provide GP and Practice Nurse appointments in the evening, Monday to Friday, until 8pm. Patients of all participating practices may be able to make an evening appointment at one of the surgeries. Note – this does not mean that our phone lines are open until 8pm every evening but a message will be available with the appropriate information.
DOCTORS WORK A ROLLING SHIFT SYSTEM TO ENABLE GOOD COVER FOR THE PRACTICE THROUGH THE WEEK.