Online services

You can now access certain aspects of your medical record online.  Please note that for confidentiality reasons the online service is presently restricted to those over the age of 16.

Patient Access will give you access to certain aspects of your medical record, namely medications and allergies.

Patient Access is the convenient way to:

  • Book/cancel appointments with a doctor 24/7
  • Order your repeat prescription – please note that you will still need to allow 2 working days for us to process your prescription request.  Please help avoid wasted medicines by only ordering what you need.
  • View details of your medications and recorded allergies.
  • Access your medical records online via the Patient Access Service.  This service will allow you to view online, export or print detailed coded information held in your record.  If you are an existing Patient Access user you will need to have your account upgraded by the surgery.

To use Patient Access

In order to use Patient Access you must first complete an application form to register for this service at our reception desk or online.  Please note that if you register on line you must attend the surgery in person and you will be asked to provide some form of photo identity.  Once you have registered for this service we will issue you with our Practice Identity Number and your own PIN (Personal Identification Number).

Visit and navigate to the Patient Access pages via one of the links on the Home Page.   This service is achieved through a secure connection with our Clinical IT system via the Patient Access Website.  Click create your account to set up and activate the service, enter your registration details exactly as they appear on the registration letter.

If you lose your login details or your password becomes compromised, please contact us as soon as possible on 01276 476333 and we will stop access to the Patient Access site.  You will then need to call into the surgery so that we can issue you with new registration details.

Information leaflet

Access to online medical records

On line proxy access to medical records